Date Published: September 1, 2021
Closing Date: September 13, 2021

The Community Schemes Ombud Service Act (Act 9 of 2011) was promulgated on 11 June 2011 and provides for the establishment of the Community Schemes Ombud Service (“CSOS”) as a public entity. The CSOS has been classified as a Schedule 3A Public Entity in terms of the Public Finance Management Act (Act No.1 of 1999) (PFMA).

The position reports to the Governance Manager.

• Matric + Administration Certificate or Equivalent.
• 1 year’ working experience in Administration.
• Advanced MS Office (Word, Excel, and PowerPoint).
• A National Diploma in General Administrator (advantageous).
• Extensive knowledge of Administration.
• Knowledge of good governance.
• General knowledge of broader political, Knowledge of principles of public economic and social environment.
• Advanced MS Office (Word, Excel, and PowerPoint).
• Policy Development communications, information and relations.

Key Performance Areas:
• The Administrator: Compliance and Enforcement is responsible for all the administrative functions within the Compliance and Enforcement unit.
• The role also provides secretarial services for the Unit.
• The incumbent will be required to work within prescribed standards, processes and procedures and need to optimise the work outputs within these.
• The role must focus on the application administration skills and knowledge within the Unit and must also ensure compliance to standard policies and procedures within the Unit.
• Keep up to date with new development and changes within your own area.
• Provide administration of all projects related to functions in the section/unit.
• Engage in problem solving and continuous improvement to maximise the output of the area.
• Adhere to principles of customer care orientated environment in the section.
• Maintain functional customer care support system in the section.
• Recommend strategies and communicate customer needs to the section to ensure understanding of the customers challenges and needs.
• Provides administrative support to the entire Compliance and Enforcement Unit.
• Take enquiries from internal and external clients.
• Maintain records.
• Ensure general secretarial work including typing, telephones, diaries, appointments and arranging meetings.
• Independently manage meeting logistics and take minutes of meetings when necessary.
• Assist in Compliance and Enforcement development Projects.
• Develop and maintain constructive and cooperative working relationships with others.
• Administer annual risk assessment.
• Provide support in needs assessment by collecting and analysing relevant data; categorising commodities and confirming availability of funds.
• Develop and update the database of all non-compliance and enforcement.
• Work with internal and external stakeholders to determine the quality and accuracy of documentation submitted to the unit.
• Administer the distribution of relevant prescribed forms to the community schemes.
• Assist in drafting the notices to all Community Schemes for the Compliance, Filling of Annual Returns and Financial Statement.
• Provide administrative support in the issuing of the notices.
• Review the annual returns and financial statement submitted by community schemes.
• Liaise with the community schemes for outstanding information.
• Assist in drafting the non-compliance notices.
• Provide administrative support in the issuing of the non-compliance notices.

Enquiries: Ms. Lindi Sibiya, Human Resources Manager, tel. (010) 593-0533.

Background checks on the preferred candidates will be conducted prior to an appointment.

Applications, including a covering letter and accompanied by a CV and certified copies of qualifications, must be addressed to the Human Resources Manager, Ms. Lindi Sibiya and e-mailed to:

CLOSING DATE: 13 September 2021

Applicants who do not receive any response within 4 weeks of the closing date must regard their applications as unsuccessful.

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