Date Published: August 20, 2021
Closing Date: August 30, 2021

The Community Schemes Ombud Service Act (Act 9 of 2011) was promulgated on 11 June 2011 and provides for the establishment of the Community Schemes Ombud Service (“CSOS”) as a public entity. The CSOS has been classified as a Schedule 3A Public Entity in terms of the Public Finance Management Act (Act No.1 of 1999) (PFMA).

Gauteng Regional Office
(Ref. CSOS/CONGP/08/2021) X1
Western Cape Regional Office (Ref. CSOS/CONGP/08/2021) X1

• Bachelor’s Degree in Law.
• National Diploma with a focus on conciliations, will be an added advantage.
• At least 3 years’ experience as a Conciliator and/or court work/litigation/conciliation and/or arbitration processes of the CCMA or Bargaining Councils.
• Expertise and understanding of Community Schemes governance and conciliation of disputes.
• Understanding legislative environment of the CSOS and thorough knowledge of the CSOS as well as Sectional Titles Management Act.
• Knowledge of the Community Schemes environment.
• Should have Corporate Governance knowledge with emphasis on Community Schemes.
• MS Office skills.
• Analytical skills.
• Innovative skills.
• Report writing.

Key Performance Areas:
• Ensure disputes submitted for conciliation falls within the jurisdiction of the CSOS.
• Prepare and issue Notices of Set down for all Conciliation hearings inviting parties to a formal conciliation hearing.
• Chair the conciliation sessions and assist parties to find a resolution.
• Draft settlement Agreements and ensure that these are signed by both parties.
• Prepare and Issue Notices of Non-Resolution and Referral to Adjudication on all disputes that are not resolved at conciliation.
• Conduct informal telephone or virtual platform conciliations on simple quick resolution matters.
• Dispose of disputes in an efficient and effective manner in accordance with the CSOS Act.
• Excellent case management and closure of all matters within the prescribed time limit.
• Ensure that all case management documents are properly filed and comply with generally accepted standards (SOP).
• Prepare detailed conciliation reports.
• Information gathering and evidence collection.
• Education and training.

Enquiries: Ms. Lindi Sibiya, Human Resources Manager, tel. (010) 593-0533.

Background checks on the preferred candidates will be conducted prior to an appointment.

Applications, including a covering letter and accompanied by a CV and certified copies of qualifications, must be addressed to the Human Resources Manager, Ms. Lindi Sibiya and e-mailed to:

CLOSING DATE: 30 August 2021

Applicants who do not receive any response within 4 weeks of the closing date must regard their applications as unsuccessful.

People with disabilities are encouraged to apply.

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