Date Published: August 20, 2021
Closing Date: August 31, 2021

The Community Schemes Ombud Service Act (Act 9 of 2011) was promulgated on 11 June 2011 and provides for the establishment of the Community Schemes Ombud Service (“CSOS”) as a public entity. The CSOS has been classified as a Schedule 3A Public Entity in terms of the Public Finance Management Act (Act No.1 of 1999) (PFMA).

Gauteng Regional Office
(Ref. CSOS/LINTGP/08/17) X 3
Western Cape Regional Office (Ref. CSOS/LINTWC/08/17) X2
KwaZulu Natal (Ref. CSOS/LINTKZN/08/17) X2

• No work experience required
• Degree in Law (LLB Degree)
• Good communication skills
• Time-Management and Organisational skills

Key Perfomance Areas
• Render legal administrative support to the Dispute Resolution & Regional Ombud
• Record applicants’ complaints
• Conduct telephonic follow-up with the complaints
• Opening of case files
• Ensuring that the files are handed-in for assessment
• Assisting with the maintenance of case files
• Assist with the gathering of documentary evidence
• Receive and attend to walk-in-applicants
• Assist & provide support to Case Management Officers, Conciliators & Adjudicators, and related processes
• Assessing Disputes
• Maintain clients’ records by reviewing case notes and progress
• Set matters down for Conciliation and Adjudications
• Database entries
• File and dispute management

Enquiries: Ms. Lindi Sibiya, Human Resources Manager, tel. (010) 593-0533.

Background checks on the preferred candidates will be conducted prior to an appointment.

Applications, including a covering letter and accompanied by a CV and certified copies of qualifications, must be addressed to the Human Resources Manager, Ms. Lindi Sibiya and e-mailed to:

CLOSING DATE: 30 August 2021

Applicants who do not receive any response within 4 weeks of the closing date must regard their applications as unsuccessful.

People with disabilities are encouraged to apply.

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