The Community Schemes Ombud Service Act (Act 9 of 2011) was promulgated on 11 June 2011 and provides for the establishment of the Community Schemes Ombud Service (“CSOS”) as a public entity. The CSOS has been classified as a Schedule 3A Public Entity in terms of the Public Finance Management Act (Act No.1 of 1999) (PFMA).
Job location: Head Office
Requirements:
• A Diploma in information Communication Technology (NQF 6 of higher) or equivalent.
• Data/analytics certification will be an added advantage.
• A minimum of 2 years working experience working with applications development, data, and analytics.
• In depth knowledge in Microsoft Office 365 Suite.
• Understanding of compliance and governance structures.
• Data management.
• Data extraction.
• Report generation & Visualization (Excel, Power BI).
• Microsoft SQL.
• Knowledge of Office 365 Productivity Tools.
• Working with helpdesks.
• SharePoint Online Experience.
• Understanding of Microsoft PowerBI platform.
• Understanding of SDLC and related processes (Agile).
• Professionalism.
• Honesty and Integrity.
• Excellent Customer Service Skills.
• Analytical.
• Attentive to detail.
• Ability to work well with others.
• Proactive.
Key duties attached to post:
• Acquire data from primary or secondary data sources and maintain databases/data systems.
• Collect, organize, analyse, and disseminate information with attention to detail and accuracy.
• investigate data quality, clean, transform, model & summarize data.
• Interpret data, analyse results using statistical techniques and provide ongoing reports.
• Filter and “clean” data, ensuring data integrity across all systems.
• Troubleshoot data issues from the business source systems and provide guidance and/or present solutions to these issues.
• Provide guidance and assistance to end user queries.
• Develop and implement databases, data collection systems, data analytics and other strategies that optimize efficiency and quality.
• Identify, analyse, and interpret trends or patterns in complex data sets.
• Work with Business units to prioritize business and information needs.
• Locate and define new process improvement opportunities.
• Support, maintain all systems.
• Create flows to automate business processes using power automate.
• Support and maintain SharePoint online data management systems.
• Creation of sites and document libraries on SharePoint.
• Access control across all systems & applications.
• Analyse current applications for efficiency.
• Identify problems and recommend changes and upgrades.
• Implementation of new programs.
• Engage in training programs for staff on new systems.
• Monitor systems and troubleshoot when necessary.
• Comply to all policies and procedures in the unit.
• Conduct project administration, recorded keeping, producing project related report.
Duration: 12 Months
Enquiries: Mr. Minkateko Shipalane and Ms. Selloane Makau, tel. (010) 593-0533.
Background checks on the preferred candidates will be conducted prior to an appointment.
Applications, including a covering letter and accompanied by a CV and certified copies of qualifications, must be addressed to the Executive Manager: Corporate Affairs, Mr. Lesiba Seshoka and e-mailed to: recruitment5@csos.org.za
CLOSING DATE: 14 December 2021
Applicants who do not receive any response within 4 weeks of the closing date must regard their applications as unsuccessful.
People with disabilities are encouraged to apply.
© 2021 Community Schemes Ombuds Service
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