What people are saying about us

Since 15 June I occasionally contact CSOS regarding Magna Towers Jeffreys bay. This was in connection with the fact that our rules and even our building had not been registered as luck would have it I was extremely lucky to have the great pleasure of being attended to by Nomsa. This lady researched and replied with astounding precision to every question I raised. She is knowledgeable beyond belief. There was not one question she could not answer. and there were many. Nomsa never once became irritable or short tempered with me. On the contrary she was always courteous and friendly even when my own frustration was apparent.

Mrs CB Olivier, Jeffreys Bay

Since 15 June I occasionally contact CSOS regarding Magna Towers Jeffreys bay. This was in connection with the fact that our rules and even our building had not been registered as luck would have it I was extremely lucky to have the great pleasure of being attended to by Nomsa. This lady researched and replied with astounding precision to every question I raised. She is knowledgeable beyond belief. There was not one question she could not answer. and there were many. Nomsa never once became irritable or short tempered with me. On the contrary she was always courteous and friendly even when my own frustration was apparent.

Phill Khoza

I just wanted to ensure that excellence in service does not go unrecognised.I have had occasion over the last year to require assistance on various violations of my sectional title owner rights and have found one of your employees in particular Sizamkele Jilaji to have delivered speedy response and service exceeding my highest expectations.

Thank you for your speedy and efficient assistance Sizamkele and apologies as I will probably have at least a few more occasions to require assistance given the incompetence of the trustees and building agent I am forced to endure! who stand in stark contrast to your sterling efforts.

Best Regards

Trevor Warr

Rhulani, thank you so much for your friendly assistance guiding me through the whole process of appointing trustees and AGM’s.

It gives me as a first time buyer so much peace of mind to know I have a reliable person to address my concerns to and I will receive the best guidance.

I really appreciate you.

PS:  Don’t go on holiday for in case I have more questions 😊

Have the best Wednesday ever.

Ria Tossel

Dear Rhulani

I’d like to send my heartfelt appreciation to you. I think that you should be given a fat bonus and a new company car at the end of the year! I began speaking to you from January and to date all my problems at the complex were sorted  with no delay because of the service you gave me. When I called today, you still remembered my name and what my complaint was about!

Hansie Potgieter

CSOS’s Siboniso Mnikathi is a star!

We are still in the process of a CSOS application and I really want to compliment this forum. I have dealt with SIBONISO MNIKATHI in KZN and I cannot compliment him enough. This morning he even took my whatsapp call, even if it was after hours, to assist me with a question. Thank you so much CSOS. I really want to compliment good service when I experience it. Overall, response time is excellent from everyone, the call centre is good, seriously, and regardless of whether an outcome matches our expectation, we do need to compliment when people do their work well! Thanks once more.

Yovanka Stojakovic

Good day Adv. Mkhize,

I would like to thank the CSOS team particularly Nomsa for the Call Centre and Kirshnee the Case Management Officer. I called on Monday and my call was taken by Nomsa who was very calm and helpful. She sent me the forms to complete which I submitted yesterday and within an hour my query was resolved by Kirshnee.

I would like to extend my gratitude and wish that more institutions would deal with issues expeditiously as your team.

Sibongile Mtshali

Since 15 June I occasionally contact CSOS regarding Magna Towers Jeffreys bay.
This was in connection with the fact that our rules and even our building had not been registered as luck would have it I was extremely lucky to have the great pleasure of being attended to by Nomsa.

This lady researched and replied with astounding precision to every question I raised. She is knowledgeable beyond belief. There was not one question she could not answer. and there were many.

Nomsa never once became irritable or short tempered with me. On the contrary she was always courteous and friendly even when my own frustration was apparent. She is truly a talent to be treasured and nurtured and to be held up as an example to her colleagues and managers someone to be protected and cherished and guided towards the highest position possible.

It is therefore my wish that this letter of humble appreciation and praise be brought to the attention of high authority in your organization so that she can receive the reward she so richly deserves. South Africa cannot under any circumstances lose or overlook star material like her.

Please send her my best wishes and affection. Thank her on my behalf for a job done to perfection and I hope she is justly rewarded for her rare gift of patience and empathy.

As my tell number does not change, she must keep me posted of her climb up the corporate ladder!!!

Mrs CB Olivier