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    • Mandate
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Training

SCAM ALERT!

Bidders have received fraudulent requests from someone impersonating a CSOS representative, asking for payments in exchange for tender opportunities. This is a scam. CSOS never requires payment for quotations or tender appointments.

If you receive such a request, please contact us at fraudalert@csos.org.za

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Telephone services

NOTICE: DISRUPTION OF TELEPHONE SERVICES

We're experiencing Contact Center and telephony service disruptions. A team of technicians is working on the issue. The ETR is 28 September 2023.

For any urgent matters please contact info@csos.org.za

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Banking

CSOS Banking Details

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CSOS BANKING DETAILS
Dispute

Lodge a Dispute

For more information on Dispute Application please read the information sheet.

To Lodge a Dispute please complete the dispute form

INFORMATION SHEET
APPLICATION FOR DISPUTE RESOLUTION FORM
Survey

CSOS to conduct a stakeholder perception survey

As part of an ongoing effort to improve the services and support we provide to our stakeholders, we're conducting a stakeholder perception survey. The results of the survey will help us learn how we can improve our service and become a better regulator overall.

Please take a moment to complete the survey. Your feedback is important to us and is highly appreciated.

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CSOS Connect

Don't waste time.
Register today

We are live and interactive on CSOS Connect. You can now register your community scheme all in the palm of your hands

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Find what are you looking for​

ABOUT US​

The CSOS was established in terms of the Community Schemes Ombud Service Act, 2011 (Act No 9 of 2011) to regulate the conduct of parties within community schemes.

VISION
MISSION
VALUES
VISION

A credible, world class ombud service for community schemes in South Africa.

MISSION
To promote harmonious community schemes by providing regulation, education and accessible dispute resolution services to all relevant stakeholders.
VALUES
  • Accountability
  • Excellence
  • Independence
  • Integrity
Click here

CSOS Connect Resource Hub

Register Community Scheme

Online Registration

Payment of Levies & Fees

Payment of Levies & Fees

Amendment of Particulars

Amendment of Particulars

File Annual Returns

File Annual Returns

Apply for Waiver

Apply for Waiver

Request Training

Request Training

KNOW YOUR RIGHTS

Dispute Resolution Procedure

Who’s who in Community Schemes

Terms and Definitions 

FAQ’s

LATEST NEWS

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Bizcommunity feature: Industry ombud to host CSOS Indaba for community scheme stakeholders
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CSOS Indaba Registration
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CSOS Indaba Programme
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31 July 2023 The Morning Show CSOS Indaba Interview
CEO SAFM Interview
CSOS Acting Chief Ombud Thembelihle Mbatha in an interview with SAFM
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CSOS Deputy Board Chairperson Donovan Goliath on SAFM

Search Adjudication Orders

19/07/2023

DIRECTORS OF AVALON ESTATE HOMEOWNER ASSOCIATION
CSOS001972/GP/23

And

K MOLEMA

CSOS001972/GP/23

Download

12/07/2023

DIRECTORS OF ANTALYA HOMEOWNERS ASSOCIATION
CSOS 123/GP/23

And

MOLOTO MERAFE

CSOS 123/GP/23

Download

24/07/2023

DIRECTORS OF ALBERTSDAL LEOPARDS REST HOA
CSOS2587GP23

And

NP SIMELANE

CSOS2587GP23

Download

22/07/2023

DIRECTORS OF ALBERTDAL LEOPARDS’ REST HOMEOWNERS ASSOCIATION
CSOS 2581/GP/23

And

FS NTUNGWANA

CSOS 2581/GP/23

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16/08/2023

DANIEL GASELA MAGAGULA
CSOS 674/GP/23

And

THE TRUSTEES OF THE KEMPTONIAN BODY CORPORATE

CSOS 674/GP/23

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SHARED LIVING MAGAZINE

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CAREERS

Work at the CSOS

Complaints

  • How to complain
  • Make a complaint
  • For urgent complaints about disputes lodged, please contact the Complaints Manager on the email below: disputecomplaints@csos.org.za

Links

  • DHS
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Head Office

  • 0800-000-653
  • info@csos.org.za
  • Building 4, Berkley Office Park, 8 Bauhinia Street, Highveld Techno Park, Centurion
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