


THE CSOS TO CONDUCT A STAKEHOLDER PERCEPTION SURVEY
As part of our ongoing efforts to improve the services and support we provide to our valued clients, the Community Schemes Ombud Service (CSOS) is conducting a stakeholder perception survey. The results of the survey will help us learn how we can improve our service and become a better regulator overall.
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How to lodge a dispute
1. To lodge a dispute, please download the prescribed form and complete it
Completed forms must be emailed to:
GP, LP, NW: gp-complaints@csos.org.za
KZN, FS, MP: kzn-complaints@csos.org.za
WC, EC, NC: wc-complaints@csos.org.za
2. To follow up on a dispute lodged/or query the status of a dispute, please call our dedicated call centre on 0800 000 653
3. For Complaints in respect of disputes lodged please email disputecomplaints@csos.org.za
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ABOUT US
The CSOS was established in terms of the Community Schemes Ombud Service Act, 2011 (Act No 9 of 2011) to regulate the conduct of parties within community schemes.
A credible, world class ombud service for community schemes in South Africa.
- Accountability
- Excellence
- Independence
- Integrity