CSOS – Community Schemes Ombud Services

Welcome

How to lodge a dispute

1. To lodge a dispute, please download the prescribed form here and complete it.

Completed forms must be emailed to:
GP, LP, NW: gp-complaints@csos.org.za
KZN, FS, MP: kzn-complaints@csos.org.za
WC, EC, NC: wc-complaints@csos.org.za

2. To follow up on a dispute lodged/or query the status of a dispute, please call our dedicated call centre on 0800 000 653.

3. For complaints in respect of disputes lodged please email disputecomplaints@csos.org.za.

Community Scheme Registered?

Is your Community Scheme registered?

In terms of the CSOS Act and Regulations, all Community Schemes must register with the CSOS.

Find what are you looking for

ABOUT US

The CSOS was established in terms of the Community Schemes Ombud Service Act, 2011 (Act No 9 of 2011) to regulate the conduct of parties within community schemes.

A credible, world class ombud service for community schemes in South Africa.